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What Clients Are Saying

The NewOrg team is always working on new and improved features to help you and your organization organize and thrive. We have full-time developers, project managers and support on staff — experts with 15 years experience with complex nonprofit workflows and funder reporting requirements to make sure you reach your goals. Below are a few experiences our clients are sharing with others who are looking for help with their total data management + workflows to help them better serve those in need, and report back to the generous funders who help their missions.

“NewOrg made it possible to work remotely during Pandemic …”

For the last few years (prior to Pandemic) we have used this system for one of our programs and have had NO issues. It provides all the features we needed. Anytime we needed to add or remove items from the program, they were right on it within the same or next day. Excellent customer and IT support.

Once the pandemic hit, our office was going to be shut down and panicked on how we are to serve our clients with our other program. Contacted NewOrg and they were able to build another system quickly that allowed us to work remotely. I cannot express how happy we are as were able to customize the program to fit our needs, especially being a Federal Grant holder for 2 programs.

Pros | The ability to customize the program, select type of report to run, it can be used anywhere at anytime from different mobile devices.

 

 

Julie B, Director, VOA Veterans Family Services
11-50 employees | Client for 2+ years

  • Overall Quality | 5 stars
  • Ease of Use | 5 stars
  • Customer Support | 5 stars
  • Features/ Functionality | 5 stars
  • Value for Money | 5 stars

Likelihood to Recommend to Others:
10 out of 10 stars

“We love NewOrg!”

I won’t lie in saying it has been a heavy lift to get a handle on the complexity of our reports and the data needed to fulfill our grant reporting requirements, but NewOrg has been patient and helpful each step of the way. The hours of time they have dedicated to our teams has been amazing. Our staffing capacity due to responding to COVID in our community has been challenged these past two years and continues to challenge us. Even with the challenge of merging four organizations into one database, I am more grateful than ever that we made the decision to transition to NewOrg. We receive support from this team that never existed before, and for that I am deeply grateful.

Reasons for Choosing NewOrg | We had many calls with NewOrg prior to purchase, and unlimited customer support was a huge factor. They also seemed to “get” us and our organization’s needs.

Reasons for Switching to NewOrg | Cost and customer support

At the end of the day – NewOrg is helping us tell our story and bring our data to life. We are on the precipice of being able to capture data for the thousands of community members served by Sierra Community House each year. That is a major accomplishment, and we could not be doing it without NewOrg.

 

Kristy O, Director of Development, Sierra Community House
51-200 employees | Client for 2+ years

  • Overall Quality | 5 stars
  • Ease of Use | 5 stars
  • Customer Support | 5 stars
  • Features/ Functionality | 5 stars
  • Value for Money | 5 stars

Likelihood to Recommend to Others:
10 out of 10 stars