Skip to main content Skip to search

Support/Training

Support Login

Whether you have an all volunteer staff, all paid staff or somewhere in between, we provide training that is designed to ensure that your team can maximize all of NewOrg’s functionalities.  Starting with our implementation process, we provide complete Life Cycle Support, with unlimited support calls and emails included as part of your regular monthly Hosting & Support.

Implementation Support & Success: Our experienced implementation team will provide training to all departments and staff who will use NewOrg, working in partnership with your staff to improve workflows and processes, increase efficiency, and get more out of your data. Each client gets a customized procedure manual for each department/program upon completion of Implementation. 

New staff & ongoing training: As new staff members join your organization, as your organization’s needs change, or as NewOrg provides new functionality, our team will provide ongoing training to ensure you can fully leverage NewOrg. For many of our partners, NewOrg has provided a critical foundation to help manage both expected and unexpected organizational changes and transitions.

 

Key training and support benefits included with the NewOrg Management System

  • Customized procedure manual documenting each department/program, processes and workflows; 

  • Unlimited support incidents that can be communicated and resolved by phone, email, support tickets, and/or online meetings;

  • An annual system review and refresh with your support team;

  • Online training videos for all key areas and functionality;

  • Dedicated implementation and support staff who know your organization and system; and 

  • Ongoing assistance with new features, report and field changes, security and best practices.

 

Please contact us for a short conversation about your needs and to see if NewOrg is the solution you’ve been looking for.

Click here to view training videos